Beware! Capital Region Resident Warns of Spectrum Notice Scam

A Capital Region resident is warning neighbors after nearly falling for what appears to be a convincing scam involving a fake Spectrum notice left right at their front door.

According to resident, Paul Coleman, via the Nextdoor app, someone stopped by their home and placed an official-looking paper in the screen door claiming there was an issue with their Spectrum account.

It Looked Like A Real Notice

The notice reportedly said the company had attempted to call and instructed the customer to contact a phone number listed on the paper. At first glance, the notice looked completely legitimate.

But instead of calling the number directly, the resident decided to play it safe and contacted Spectrum through the official account portal online. That’s when things got suspicious.

Spectrum Representative Couldn't Verify

Coleman says the Spectrum representative they chatted with told them the notice “made no sense” and could not verify the information on the paper. Even more concerning, the resident said they never received the phone call the notice claimed had been attempted.

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After doing a quick Google search of the number listed on the flyer, the resident reportedly found multiple online results labeling it as a possible “Spectrum scam.”

Be On The Look Out For This Scam

The resident shared their experience online, hoping to warn others before they accidentally hand over personal information or payment details.

Consumer experts say scams like this often work because they appear routine and believable. The safest move is to avoid calling numbers listed on unexpected notices and instead contact companies directly through official websites, apps, or customer service numbers you know are real.