![Survey Reveals Hotel Guests Turned Off by Poor Service and WiFi Fees — Dollars and Sense](http://townsquare.media/site/81/files/2012/07/free-wifi.jpg?w=980&q=75)
Survey Reveals Hotel Guests Turned Off by Poor Service and WiFi Fees — Dollars and Sense
In the wake of the economic downturn, some hotels have cut corners to save money — and their customers have noticed. According to a new survey, satisfaction with hotel services is now at a six-year low.