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	<title>Today&#039;s Country - 107.7 WGNA &#187; complaints</title>
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		<title>When is a Complaint Justified?</title>
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		<pubDate>Wed, 16 Feb 2011 20:00:01 +0000</pubDate>
		<dc:creator>GNA</dc:creator>
				<category><![CDATA[Weird News]]></category>
		<category><![CDATA[america]]></category>
		<category><![CDATA[bad service]]></category>
		<category><![CDATA[complaints]]></category>
		<category><![CDATA[etiquette]]></category>
		<category><![CDATA[tact]]></category>
		<category><![CDATA[work ethic]]></category>

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		<description><![CDATA[Just like many things in America, there is a time for everything.  However, there are certain people who take it to a whole different level for the smallest thing.  I do believe that when it comes down to the appropriate time, though, a formal complaint is necessary. Just last night I was out to dinner with [...]]]></description>
			<content:encoded><![CDATA[<p>Just like many things in America, there is a time for everything.  However, there are certain people who take it to a whole different level for the smallest thing. </p>
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		<title>Good Customer Service Should Be Rewarded.</title>
		<link>http://wgna.com/good-customer-service-should-be-rewarded/</link>
		<comments>http://wgna.com/good-customer-service-should-be-rewarded/#comments</comments>
		<pubDate>Wed, 22 Dec 2010 15:52:54 +0000</pubDate>
		<dc:creator>Sean McMaster</dc:creator>
				<category><![CDATA[cashier]]></category>
		<category><![CDATA[clerk]]></category>
		<category><![CDATA[complaints]]></category>
		<category><![CDATA[customer service]]></category>
		<category><![CDATA[holidays]]></category>
		<category><![CDATA[sales person]]></category>
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		<category><![CDATA[stress]]></category>

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		<description><![CDATA[Customer service should be expected, good, or great customer service should be rewarded. This time if year is a little hard on everyone.  Shopping for the Holidays is always stressful.  Traffic, no parking, cold weather, long lines, the list goes on and on.  Then,  after all that you go through just to get to the [...]]]></description>
			<content:encoded><![CDATA[<p>Customer service should be expected, good, or great customer service should be rewarded.</p>
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