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	<title>Today&#039;s Country - 107.7 WGNA &#187; customer service</title>
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		<title>When Should You Complain &amp; When Should You Let It Go</title>
		<link>http://wgna.com/when-should-you-complain-when-should-you-let-it-go/</link>
		<comments>http://wgna.com/when-should-you-complain-when-should-you-let-it-go/#comments</comments>
		<pubDate>Mon, 14 Mar 2011 14:18:42 +0000</pubDate>
		<dc:creator>GNA</dc:creator>
				<category><![CDATA[Capital Area News]]></category>
		<category><![CDATA[Weird News]]></category>
		<category><![CDATA[capital region]]></category>
		<category><![CDATA[complain]]></category>
		<category><![CDATA[customer service]]></category>
		<category><![CDATA[retail]]></category>
		<category><![CDATA[sales]]></category>
		<category><![CDATA[salesperson]]></category>
		<category><![CDATA[saratoga]]></category>
		<category><![CDATA[shopping]]></category>
		<category><![CDATA[women's clothing]]></category>

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		<description><![CDATA[With a relatively nice day and the time change yesterday, I slept in a little late, met some friends and went to Saratoga to walk around and grab lunch.  In case you have never been to downtown Saratoga, there are numerous boutiques and shops to either window shop or browse, including women&#8217;s clothing stores.  Now, I have [...]]]></description>
			<content:encoded><![CDATA[<p>With a relatively nice day and the time change yesterday, I slept in a little late, met some friends and went to Saratoga to walk around and grab lunch.  In case you have never been to downtown Saratoga, there are numerous boutiques and shops to either window shop or browse, including women's clothing stores.</p>
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		<title>How To Battle Customer Service</title>
		<link>http://wgna.com/how-to-battle-customer-service/</link>
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		<pubDate>Wed, 09 Mar 2011 14:36:30 +0000</pubDate>
		<dc:creator>Levack</dc:creator>
				<category><![CDATA[Audio]]></category>
		<category><![CDATA[customer service]]></category>
		<category><![CDATA[jeff levack]]></category>
		<category><![CDATA[the view from the couch]]></category>

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		<description><![CDATA[You know what I hate?! I hate that customer service is a huge hassle! Do you think I don’t know you make it tough in hopes I’ll give up and go away? Well I will not!    To get satisfaction now a day you have to get past 4 trials. You can listen here or [...]]]></description>
			<content:encoded><![CDATA[<p>You know what I hate?! I hate that customer service is a huge hassle! Do you think I don’t know you make it tough in hopes I’ll give up and go away? Well I will not!</p>
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<enclosure url="http://wac.450f.edgecastcdn.net/80450F/wgna.com/files/2011/03/Levack-Report-3-9-2011.mp3" length="6916180" type="audio/mpeg" />
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		<title>Good Customer Service Should Be Rewarded.</title>
		<link>http://wgna.com/good-customer-service-should-be-rewarded/</link>
		<comments>http://wgna.com/good-customer-service-should-be-rewarded/#comments</comments>
		<pubDate>Wed, 22 Dec 2010 15:52:54 +0000</pubDate>
		<dc:creator>Sean McMaster</dc:creator>
				<category><![CDATA[cashier]]></category>
		<category><![CDATA[clerk]]></category>
		<category><![CDATA[complaints]]></category>
		<category><![CDATA[customer service]]></category>
		<category><![CDATA[holidays]]></category>
		<category><![CDATA[sales person]]></category>
		<category><![CDATA[shopping]]></category>
		<category><![CDATA[stress]]></category>

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		<description><![CDATA[Customer service should be expected, good, or great customer service should be rewarded. This time if year is a little hard on everyone.  Shopping for the Holidays is always stressful.  Traffic, no parking, cold weather, long lines, the list goes on and on.  Then,  after all that you go through just to get to the [...]]]></description>
			<content:encoded><![CDATA[<p>Customer service should be expected, good, or great customer service should be rewarded.</p>
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