customer service

Things that I wish I knew the first time I bought a car. Buying a new or new to you car? Here are a few things to know before you head into a dealership.

Ok, so maybe on a scale of 1-10, this may be only 6.  Maybe a 7.  But it really annoyed the crap outta me - and it just happened - so it feels like a 9 right now. Last night, I attempted to make an after-hours cash deposit at my bank.  Not only was the ATM unable to accept deposits (for unknown reasons) but it swallowed my freakin' card after a minute of me not removing it from the machine.  Think

Lately I have been all about stories of people doing good things. I think we as a society are deluged by negative stories and I would love to turn the tide if even just a little. In the midst of the tragedies and crime that I realize have to be reported on , I think it's important that we remind ourselves that there are good people in this world and not everyone is bitter, angry and cynical... Rea

Please note that at the end of this article is an update, Stewart's Shops released a statement about the matter.  There is a story that has been circulating around the "Facebook", written by a woman who claims to have witnessed a Stewart's Shop in Troy put a man in a wheelchair out into the heart of yesterday's storm. I do not know what is true or not true, and I will say that as of the

With a relatively nice day and the time change yesterday, I slept in a little late, met some friends and went to Saratoga to walk around and grab lunch.  In case you have never been to downtown Saratoga, there are numerous boutiques and shops to either window shop or browse, including women's clothing stores.

You know what I hate?! I hate that customer service is a huge hassle! Do you think I don’t know you make it tough in hopes I’ll give up and go away? Well I will not!

Customer service should be expected, good, or great customer service should be rewarded.