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shelley-salon

Shelley Salon and Day Spa was founded in 2006 by Shelley Hutchinson. They are unique because unlike almost every other salon and day spa their stylists, estheticians, nail technicians and massage therapists are employees of the salon. They do not rent booths to independent contractors. This employment structure creates and encourages a team concept that puts the client first. Shelley personally trains all new hires to ensure that they understand and practice the team first philosophy, whether they are coming from another salon or just graduated from school. This is the first step in making them a solid and cohesive team. All the stylists are required to complete hours of continuing education every year. When the training is complete the stylist will come back to the salon and share the information with the rest of the team. This helps ensure that everyone is cross-trained and current on the newest techniques and products. It also helps their clients; if their preferred stylists is out on unavailable due to maternity/sickness or scheduling differences, then another stylist can step in and take care of them. While the majority of their clients do have their “preferred stylist”, there are many clients that ”chair hop”. We make this possible by working together and keeping an open line of communication between all the stylists and all the clients. Everyone knows everyone.

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